Return & Refund Policy

The Little Gift Studio

Last updated: November 14, 2026

At The Little Gift Studio, every personalized item is made especially for you. We take pride in creating meaningful gifts and want you to be happy with your purchase.

Personalized & Made-to-Order Products

Because our personalized products are custom-made to your specifications, we generally cannot accept returns or exchanges for:

• Changes of mind after purchase

• Incorrect names, dates, or other personalization details entered and approved by the customer

• Ordering the wrong item

• Personal preferences regarding an accurately produced item

Please carefully review all personalization details before completing your order.

This policy does not limit your rights concerning defective, damaged, or incorrectly fulfilled products.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from the personalization you approved, please contact us within 30 days of delivery.

Include your order number, a description of the issue, and clear photographs showing the problem.

We will review your request and, when appropriate, arrange a replacement or refund at no additional cost.

Order Cancellations & Changes

If you need to change or cancel an order, contact us as soon as possible.

Orders may be modified or canceled before they enter production. Once production has started, changes and cancellations may no longer be possible.

Lost or Missing Packages

If your package is missing or has not arrived by the expected delivery date, please contact us with your order number.

We will investigate the shipment and work toward an appropriate resolution.

Refund Processing

Approved refunds will be issued to the original payment method. The time required for the refund to appear depends on your payment provider.

Contact Us

For order questions, problems, or refund requests, please contact The Little Gift Studio using the customer support email listed on our website.

Your Legal Rights

Nothing in this policy excludes or limits any rights or remedies provided by applicable consumer protection laws.